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At ProRevita, we are committed to safeguarding your privacy rights and ensuring that your personal information is protected.

This Privacy Policy explains the types of personal data we collect, how we use and protect it, and the rights you may have under applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and Federal Trade Commission (FTC) guidelines. This policy applies to both online and offline data collection, including our websites, mobile applications, customer support channels, and third-party platforms (“Sites”).

This Privacy Policy also applies to our marketing activities, such as targeted content, promotions, and advertisements you may see on third-party websites or platforms. These third parties may have their own privacy policies, which we encourage you to review.

1. Who is responsible for your data?

ProRevita (“we”, “our” or “us”) is responsible for processing your personal data collected through our Sites.

2. How to contact us about privacy

If you have questions about how we handle your personal information, you can contact our Privacy Team at:

📧 support@prorevita.com

3. What is personal data?

“Personal data” means any information that identifies, relates to, or could reasonably be linked with you as an individual. Examples include:

  • Name, address, email, and telephone number

  • Payment details and purchase history

  • IP address, browsing activity, or device identifiers

  • Lifestyle or preference data, such as interests, shopping behavior, or survey responses

Sensitive information (such as health-related data) will only be collected with your explicit consent and handled with enhanced protection.

4. How we collect your data

We may collect personal data directly from you when you:

  • Register an account or subscribe to our newsletter

  • Make a purchase or request delivery of a product

  • Participate in promotions, surveys, or customer service interactions

  • Engage with our applications or marketing campaigns

We may also collect information automatically (e.g., through cookies, analytics tools, or device data) and from third-party sources, such as public databases, affiliates, or partners.

5. Why we process your data

We use your personal data for purposes such as:

  • Processing and fulfilling your orders

  • Providing customer service and support

  • Sending marketing communications (with your consent, where required)

  • Personalizing offers, products, and website experiences

  • Fraud prevention, security, and compliance with legal obligations

When required by law, we will request your explicit consent. You may withdraw consent at any time (see Section 10).

6. Cookies and tracking technologies

We use cookies and similar technologies to:

  • Enable essential website functionality (such as checkout)

  • Analyze site performance and usage

  • Deliver relevant advertisements and personalized content

You can manage cookie preferences in your browser or via our cookie consent tool. Please note that disabling cookies may affect your website experience.

7. Sharing your personal data

We may share your data with:

  • Trusted service providers that process payments, handle deliveries, provide analytics, or support marketing activities

  • Advertising partners (with your consent, if required) to deliver personalized promotions

  • Legal or regulatory authorities when required by law

We do not sell your personal data. Under the CCPA, you may opt-out of certain data sharing for targeted advertising by contacting us (see Section 10).

8. Data transfers

We primarily store and process data in the United States. If we transfer data to service providers outside the U.S., we will ensure adequate safeguards are in place to protect your information.

9. Data retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, and resolve disputes.

10. Your rights

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you

  • Request deletion of your personal information

  • Correct inaccurate data

  • Opt out of the sale or sharing of personal data for targeted advertising

  • Receive your information in a portable format (data portability)

To exercise your rights, please email us at support@prorevita.com. We will respond in accordance with applicable U.S. privacy laws.

11. Withdrawing consent

Where we rely on consent for data processing (for example, for marketing emails or cookies), you can withdraw your consent at any time by:

  • Using the unsubscribe link in our marketing emails

  • Adjusting cookie settings via our consent tool

  • Contacting us directly at support@prorevita.com

12. Protecting your information

We use appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

13. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date. We encourage you to review this Policy regularly to stay informed.

14. How to file a complaint

If you believe your privacy rights have been violated, you may contact us directly or file a complaint with your state Attorney General’s office or the Federal Trade Commission (FTC).